| 1. |  | The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
from American Media International
Price: $18.48
Customer Review:
For any individual working in an operations oriented field this book can be a valuable tool for learning more about the Toyota Way and Lean manufacturing. | 4.5 / 5.0

Click here for more information |
| 2. |  | Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
from Berrett-Koehler Publishers
Price: $10.17
Customer Review:
This is a short, concise and practical book on how to handle never-ending list of jobs. The author has taken very realistic approach. Basically he is saying
- Identify what is important in your life and job
- List down the tasks that you need to do
- Apply 80/20 rule to see what... more info | 4.5 / 5.0

Click here for more information |
| 3. |  | Raving Fans: A Revolutionary Approach To Customer Service
from William Morrow
Price: $15.61
Customer Review:
My school asked us to read this book for professional development. I have noticed that my school does not give raving fan service, but I have also noticed most of the businesses I shop at have not read this book either. I have learned to figure out what I do not like about the stores I shop at, make... more info | 4.0 / 5.0

Click here for more information |
| 4. |  | Lean Thinking : Banish Waste and Create Wealth in Your Corporation, 2nd Edition Revised
from Simon & Schuster Audio
Customer Review:
This was a tough book for me to read and, in fact, I'm still trying to get through it. As others have said the material is covered with generalities and lacks specifics. Perhaps its purpose is to explain the lean mindset which is fine but it is still a tough read. | 4.0 / 5.0

Click here for more information |
| 5. |  | The Fast Forward MBA in Project Management: Quick Tips, Speedy Solutions, and Cutting-Edge Ideas
from Wiley
Customer Review:
This book is a great resource whether you are an experienced or new to project management. The online documents offered by the author was a tremendous help to me in managing my project. I plan to treasure this book for years! | 4.5 / 5.0

Click here for more information |
| 6. |  | The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
from McGraw-Hill
Price: $11.53
Customer Review:
A well-organized, bullet-pointed listing of the big elements of the Lean Six Sigma processes. A great tool to have handy for referencing when the big kahuna wants to talk about the program. It's the size of a typical paperback novel and organized in a logical, intuitive fashion. | 4.5 / 5.0

Click here for more information |
| 7. |  | Project Management: A Managerial Approach
from Wiley
Price: $113.43
Customer Review:
This is the hardest text book to follow that I have ever had. But,it does contain a wealth of information | 3.0 / 5.0

Click here for more information |
| 8. |  | Operations Management
from Wiley
Customer Review:
The book is as expected. I needed it for an Operations Analysis class and while it is rather informative, it is on par with most of the books I've seen about Statistical Analysis and Operations Management. So, while it's not spectacular, it's nothing to complain about either. The book presents the... more info | 3.0 / 5.0

Click here for more information |
| 9. |  | Managing for Quality and Performance Excellence (with CD-ROM)
from South-Western College Pub
Price: $163.16
Customer Review:
Honestly, unless you want to pore through every major modern quality system (ie ISO, Baldridge) and amass the details of countless companies (from Ritz Carlton to SSM Health - yes, healthcare!), buy the book. Once you do, expect a tremendous return on this investment for an up to date, well... more info | 5.0 / 5.0

Click here for more information |
| 10. |  | The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
from Perseus Books
Customer Review:
I'm doing my MBA and the marketing prof. wanted us to read this book. The only claim I can make about the book is, it is a little out-dated. Some of the companies given as examples are either not existing anymore, or are far from where there were in terms of what it is and what it is all about! The... more info | 4.5 / 5.0

Click here for more information |