Coping with Difficult People in Business and in Life

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Coping with Difficult People in Business and in Life

Editorial Review

DIFFICULT DOESN'T MEAN IMPOSSIBLE

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:

* Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. * Master the step-by-step procedures that will neutralize any negative or hostile encounter. * Understand your own style of thinking and how it affects your ability to deal effectively with each type.

Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible -- and end "relation frustrations" for good!

Features:

• Abridged
• Audiobook

Customer Reviews:

• Avg. Customer Rating: 4.5 / 5.0
• An important book to read
  I read this book a long time ago. Another good book to along with this one is 'The Celestine Prophecy'. One concept he doesn't explain in the book is how energy is transferred from person to person. I suspect that these behaviors are either methods of taking energy from other people, or a type of defense against energy vampirism.
• don't waste your time
  everyone has atleast one person that makes them nuts at work or in there personal life. don't buy this book if this is your problem. every situation is unique and this book isn't chalk full of answers.
• Never an easy task
  For the first time I am reviewing a book that I did not completely read. In fact, I read only the first two chapters. But at the time--several years ago, those were the only chapters I needed. Robert M. Bramson, management consultant, found that the number one problem in all the businesses he worked with was people trying to cope with difficult people. So he wrote this book.
  He identifies six types of difficult people:
  Hostile-aggressives: those who bully and throw tantrums to get their way; more info
• Useful
  There are some other books out there on the same subject. Some, like "Toxic Coworkers," may do the job even better. But this is still a useful volume. As the Introduction notes (page 1): "This is a book about impossible people and how to cope with them." Coping is the center of this work--how to deal with workers who are difficult to work with. The idea? (Page 7): "Coping enables you and the Difficult Person to get on with the business at hand." "Win-win" is the goal. Is the advice useful? Each reader will... more info

Accessories:

• Tanita BC533 Glass Innerscan Body Composition Monitor

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